Lithonia Lighting is pleased to announce enhanced services for the handling of delivery exceptions. Historically, we have required customers to file freight claims directly with the carrier. However, effective immediately, we have instituted new processes under which Lithonia Lighting will resolve freight claims for damage or shortages on your behalf.

We are confident you will find the new procedures to be the industry’s easiest and best resolution of delivery exceptions.

Lithonia Freight Claim ProcedureFor instructions on how to file a claim click this link
(90 KB pdf file)
Lithonia Freight Claim FormClick on this link to download the claim form
(188 KB pdf file)

Freight Claims (Lithonia Only)